Privacy Policy
Effective Date: April 5, 2025
Learn how VisionHQ protects and manages your data.
1. Introduction
Welcome to VisionHQ. Your privacy is a fundamental matter to us. This Privacy Policy describes how VisionHQ Inc. and its affiliates (“VisionHQ”, “Company”, “we”, “us”, or “our”) collect, process, and protect your personal information through our AI-integrated services, platform, and website located at https://www.visionhq.ai/. By accessing or using our Platform, you acknowledge that you have read and understood this Privacy Policy.
2. Data Collection and Usage
Personal Information
We collect information that you provide directly to us when you create an account, subscribe to our services, or contact our support team. This primarily includes your name, email address, billing address, and organization details.
Usage Data
Our systems automatically collect technical information when you interact with our platform. This includes your IP address, browser type, device information, operating system, and detailed logs of your interactions with our AI services.
Cookies and Tracking
We utilize cookies and similar tracking technologies to analyze platform performance, personalize your experience, and maintain secure authentication sessions. You can manage your cookie preferences through your browser settings.
3. AI Data Processing and Input Data
As an AI-driven platform, we process the data and prompts you provide (“Input Data”) to generate tailored outputs. The confidentiality of your Input Data is of paramount importance to us.
Any processing of Input Data for internal platform improvements is performed using anonymized and aggregated datasets, ensuring that individual users or specific corporate secrets cannot be identified.
4. Data Sharing and Service Providers
We do not sell, rent, or trade your personal information to third parties. We share data only in the following limited circumstances:
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Service Providers: We engage trusted third-party companies to perform essential service-related functions. This includes payment processing (handled securely by Stripe), cloud infrastructure and hosting, and diagnostic analysis.
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AI Compute Partners: To provide high-performance generative services, your prompts may be processed by our compute infrastructure partners while maintaining strict data isolation protocols.
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Legal Requirements: We may disclose information if required by law, subpoena, or in response to valid requests by public authorities to protect our legal rights or ensure the safety of our users.
5. Data Security and Global Operations
VisionHQ implements industry-standard technical and organizational measures to safeguard your information against unauthorized access, loss, or alteration. As a global platform, your data may be processed in servers located outside your home country. We ensure that such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses where required.
6. Your Rights and Compliance (GDPR/CCPA)
You have significant control over your data. Depending on your jurisdiction, your rights include:
- →The right to access and receive a copy of your personal data.
- →The right to rectify inaccurate or incomplete information.
- →The right to request the deletion of your data (“Right to be Forgotten”).
- →The right to restrict or object to the processing of your information.
- →The right to data portability.
To exercise any of these rights, please contact our privacy officer at the email address provided below.
7. Contact Information
Privacy & Data Protection Office
Email: contact@visionhq.ai
Address: Maastricht, Netherlands
*VisionHQ reserves the right to modify this Privacy Policy at any time. Significant changes will be communicated via the Platform or email notification.*